As Geriatric Care Managers, we are expert in issues relating to the elderly. We are familiar with all aspects of eldercare and the impact these issues have on families. As Florida Supreme Court Certified County Mediators, we are trained and knowledgeable in conflict, and how it unfolds with the art of mediation.
Mediation is a process where people meet in a private, confidential setting to work out a solution to their problem with the help of a neutral person, a mediator. As experts in Geriatrics, our Care Mangers can bring options and solutions for families to consider in concern for the health and/or safety of their elders. Mediators do not judge, do not make decisions, do not force agreements, but rather allow all parties to express their point of view – and listen to others, then maintain a focus on the problem to facilitate a mutually acceptable agreement between the parties.
Eldercare Mediation involves disputes that arise regarding issues experienced by seniors. Sometimes children argue about how to care for their parents. Sometimes seniors argue with their children on how they want to live their lives. Mediation brings families together to find common ground. The independence of the elder is of utmost importance, and the elder is involved in the process if able. Improved communication and understanding between family members can lower frustration and stress, and help to mend relationships.
Generally speaking, 8 out of 10 cases are successfully resolved. On average, in 8.5 out of 10 cases, the mediated agreements are followed through by the parties. This high rate of success is due to the fact that the solutions are designed by the parties themselves.